Payment Options

At Ravitor, we want every part of your shopping experience to feel simple and secure, including checkout. We provide convenient payment options and use trusted payment processing systems to help protect your information when you place an order on ravitor.com.

Payment Methods We Accept

Depending on availability at checkout, Ravitor supports several commonly used payment methods for a convenient purchasing experience.

Credit & Debit Cards

We accept major credit and debit cards supported by our payment providers.

When you pay by card:

  • Payment information is encrypted during transmission.
  • Transactions are handled through secure payment processing systems.
  • Ravitor does not directly store your complete card details.

If your card is declined, the decision may come from your card issuer or financial institution. We recommend checking the information entered and contacting your bank if you need further assistance.

PayPal

PayPal provides a convenient way to complete your purchase without sharing your financial information directly with Ravitor.

Depending on PayPal availability and eligibility, you may be able to:

  • Pay using your PayPal account.
  • Use an eligible debit or credit card through PayPal checkout.

Your payment information is processed securely by PayPal according to its own security and privacy practices.

Apple Pay

Where available, Apple Pay allows you to complete checkout quickly using an eligible payment method stored in your Apple Wallet.

Payments can be authenticated using supported security features such as Face ID, Touch ID, or your device passcode. Your actual card number is not directly provided to Ravitor during the transaction.

Google Pay

Google Pay may also be available as a convenient checkout option.

You can use eligible payment methods linked to your Google account and authorize the transaction through your supported device or account. Your payment details are protected by Google's payment security technology.

Currency

Orders placed through ravitor.com are processed in United States Dollars (USD).

If you make a purchase using a payment method issued in another currency, your bank or payment provider may convert the transaction into your local currency. Currency conversion fees, exchange rates, or international transaction fees may apply depending on your financial institution.

Any such charges are determined by your bank or payment provider and are not controlled by Ravitor.

Payment Security

Protecting your payment information is an important part of our checkout process.

Payments placed through ravitor.com are processed using third-party payment processing systems that use security measures designed to protect payment information during transmission. Sensitive payment information is handled by third-party payment providers rather than being directly stored by Ravitor.

We recommend that customers always complete purchases directly through ravitor.com and avoid sharing payment information through unsecured channels.

Payment Problems

Why was my payment declined?

A transaction may be unsuccessful for several reasons, including:

  • Incorrect card or payment information.
  • Insufficient available funds.
  • Billing information that does not match your bank records.
  • Security restrictions imposed by your bank.
  • Online or international transactions being disabled.
  • Temporary payment processing or technical issues.

What should I do if my payment does not go through?

First, confirm that your card number, expiration date, security code, and billing information have been entered correctly.

If the information is correct, you can try another available payment method or contact your bank or card issuer for more information.

Will I be charged for an unsuccessful payment?

A payment that does not successfully complete should not result in a completed charge.

In some cases, your bank may display a temporary authorization or pending transaction. These temporary authorizations are generally removed automatically according to your bank or payment provider's processing timeframe.

Is my payment information protected?

Yes. Payments made through our website are processed using secure, encrypted payment systems designed to protect sensitive transaction information.

Can I pay with PayPal without an account?

Where PayPal guest checkout is available, eligible customers may be able to complete their purchase using a supported debit or credit card without creating a PayPal account. Availability may vary depending on PayPal and your location.

Questions About Your Payment?

If you have questions about a payment, billing issue, or transaction associated with an order from Ravitor, our customer support team is here to assist you.

Brand: Ravitor

Business Name: ICEZILO COMPANY LIMITED

Business Registration No.: 79488835

Registered Office: FLAT 5, 4/F, WON HING BUILDING, 74-78 STANLEY STREET, CENTRAL, HONG KONG

Phone: +852 9290 7676

Email: service@ravitor.com

When contacting us about an existing order, please include your order number and the email address used during checkout so we can assist you more efficiently.